If your dental practice depends on Dentrix(r), Open Dental(r), Eaglesoft(r), Dexis(r), digital X-ray systems, or intraoral scanners, your IT provider should understand far more than computers and networks. They should understand how your dental software, imaging equipment, practice management systems, and HIPAA requirements work together.
When technology fails, your entire practice can come to a standstill. An experienced dental IT provider can often resolve issues in minutes because they already know the software, hardware, and workflows unique to dentistry. Choosing a provider without dental experience often results in longer outages, finger-pointing between vendors, and lost production.
This guide explains what your IT provider should know before supporting a modern dental practice.
